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Creating an unforgettable guest experience
Hospitality is welcomed by every business, be it a restaurant or a dental clinic. When your profession requires you to interact with people, you have to provide customer service. Learn what it takes to make hospitality a habit. Learn how to make the best first or lasting impression and wow your customers!
Improve team efficiency with properly aligned roles
What role do you take on in a team and is it the best fit? Discover what the different personalities within a team are in this course. And learn how to get the best out of your team, with properly aligned roles.
Create succesful cross-cultural collaborations
During this short course, you'll have a closer look at other cultures to get a better understanding of why people behave the way they do, due to their different cultural background. Move from allergy to quality.
How to build self-confidence
Nobody likes failing, but it makes you stronger. This brief course is about overcoming the fear of failure. Good luck failing ;-)... Learn from it.
I want to learn how to create a mind map
Mind mapping is a method for organizing information in a structured way. It's a helpful tool to assist your memory. In this brief course, you will learn how to create a mind map and understand its benefits.
I want to lead my team to success.
In this brief and straightforward course, you will receive an easy-to-understand introduction to team leadership. This course is based on an inspiring real-life example. Additionally, you will receive practical tips on leadership, teamwork, and flexibility.
I want to give a convincing sales pitch
How do you briefly convey the core message and pique the interest of others so that they pay attention? Step into the elevator and elevate your product or service with the ideal elevator pitch and sales pitch.
I want to create a winning team culture
Is your team strengthened with new members or has your team consisted of the same people for years? The team culture is determined by the behavior of its members. In this course, you will discover how to establish and maintain a positive team culture.
I want my team to work better together.
Together, you go further than alone. Good collaboration is essential to achieve results. Professional sailing team Brunel is an example of good teamwork. In this online course, they share their journey and their experiences with you.
Resolve conflict and create positive change
Team conflicts and all that jazz... This team building course will teach you how to manage conflicts that can arise within a team. It will answer two important questions: what are the potential issues that can arise within a team, and how can they be resolved? The course offers practical strategies to address conflicts and create a more cohesive team.
How to prepare for the next step in your relationship
Moving in together: a wonderful but also nerve-racking adventure. At the end of this course, you'll be able to answer the question: "Am I ready? Are we going to live together?"
Understanding different perspectives at work
This course covers the concept that some cultures prioritize collectivism and relationships, while others prioritize individualism and task completion. By the end of the course, you will have a better understanding of how to invest in the relationship and effectively interact with people from diverse cultural backgrounds.
Show or hide your emotions?
Different cultures experience and express a diversity of emotions. In this online course you'll learn when, how, and if it is appropriate to express your own emotions, as well as gain an understanding of how other cultures approach emotional expression.
Improve your international relations
There are cultural differences when it comes to things like truth and loss of face. In this brief course you'll discover the different perspectives of different cultures and different truths.
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