A learning pathway consists of three individual learning journeys that complement each other in a specific discipline and teach you the skills you need. For instance, the learning pathway Sales is made up of Consultative selling, the Elevator Pitch and Influencing. When you master these courses you'll be fully equipped for a job in sales.  

When you have succesfully completed the three individual courses, you'll be awarded a diploma for the entire learning pathway.

Go to your personal dashboard. Click on ‘Find a course’, at ‘Explore’. Search for ‘Learning path’. Click on 'Start'.

The next screen you'll see, is a presentation of the courses that are part of the learning pathway and your progress so far with each individual learning journey. It is possible that you have previously completed a single learning journey that is also part of a learning pathway. 

This depends on which learning journeys are part of your learning pathway and your pace of work. Expect an average screen time of six to twelve hours, spread over four to nine months.

You can access your progress via your personal dashboard. At the bottom of 'Continue with', click on 'Show more'. This will take you to the overview 'My courses'. You can find the course you are following at 'Active' or - if already completed - at 'Completed'.

As soon as you have completed the three individual courses, a button marked 'Download' will appear on your learning pathway dashboard. You can download an eco-friendly digital version of your diploma.

If you prefer a hard copy diploma, leave your personal information. We will print your diploma on high quality paper and send it per regular mail. You'll have to frame it yourself though ;-)

Share on your LinkedInprofiel
You can add your diploma to your LinkedIn profile, for everyone to see and to show that you have mastered new skills. Click on the button 'Add'. We have already filled in your details, the only thing left to do is 'Save'. 

Share with someone else
You can share your accomplishments with, for instance, your HR-manager. You are in control of which badge, certificate or diploma you share. 

Go to your Accomplishments (click on your name in the upper right corner). This will lead you to your dashboard, showing all your badges, certificates and diplomas. The default is 'private', so if you want to share your accomplishment, you'll have to switch the default to 'public'. 

Click on the padlock icon on a tile. In the pop-up menu select Public and save. Click on Share and fill in the email address of the person you want to share your accomplishment(s) with. This person will receive a link to your public accomplishments.

At any given point in time you can switch back to Private. Just click on the Public icon (see image).

Select Private in the pop-up menu and save.

On the right side of every page you will see a red banner that says 'Help us improve'. Click on this banner to send us comments and suggestions. We will respond as soon as possible.

You can reach us during business hours (time offset: UTC +1) at +31(0)73 84 49 910, or via e-mail at info@newheroes.com.

New Heroes
Bruistensingel 650
5232 AJ  's-Hertogenbosch
The Netherlands

Your employees are your most valuable asset. Our collaboration is not only focused on offering online courses, coaching and blended learning. Our intention is to have a true partnership with your company.

New Heroes Academy helps you to achieve your organisational goals. We offer support and provide the 'tools' for your company to work with. We also maintain these tools and show you how to use them effectively. Business impact, applicability on work floor level and better results: that's what we stand for.

We offer you the best within our means, and we're always available to discuss and improve other issues regarding HR, education, coaching and/or development. 

You get your own account manager and customer support agent, who will always be ready to help.

Starting from 20 co-workers. But the possibilities are endless: our training and courses are accessible for everyone.

Personal development, as well as organisational development is an ongoing process. We believe that co-workers who focus on personal growth are happier and more productive. But true behavioral change cannot be achieved in just one month, or even in two. For this reason we offer a standard multiple year program.

However, if you feel that a different subscription length is more suitable for your organization, we are happy to discuss this.

Yes, we also offer 2 and 3 year subscriptions. Even more interesting, because you can benefit from a more-year discount!

You pay a company subscription per year, and we bill you before the subscription starts.

The administrator is the person in your organization, who manages the business account. You decide who that will be.

You can manage users, modify company information and look at learning analytics. And if you need any help, you can always contact us.

You can add new users to your organisation dashboard. We can also do this for you.

Yes, that is possible, in our learning analytics. But to protect the privacy of your co-workers, you are not able to see who does or has done which learning journey. What you do get to see is the most popular learning journeys and important themes. You can also observe differences between teams, age groups, gender or number of FTE. We'll be happy to help you configure your settings.

Absolutely! We are happy to advise on those learning journeys that will give your organization the best results. Do you want to deepen your understanding of online learning, implementing your LMS system or motivating co-workers? Our learning & development expert, learning journey developer and internal activation specialist are happy to lend a hand.

We will gladly help you activate and motivate your co-workers. For example, we could start by providing an inspiring kick-off session at your office(s).

This is often possible. Almost all education costs are tax deductible. And sometimes you may be eligible for certain grants or subsidies. Unfortunately, New Heroes cannot request these for you. You are responsible for doing this yourself.

Yes. The more employees an oranization has, the better the price.

Yes, that is possible. Just contact us for personal advice. We will be happy to help with what is most convenient for you.

Users have unlimited access to all our learning journeys and are able to learn whatever they want. But, of course, we can help to address certain themes within your organization.

Go to this page.

By taking a course you embark on a develoment path. And the better you have in mind what it is you want to learn, the better the process of learning will go. Whenever you think about your learning goals, all the things you're good at - and also those you're not so good at - will come to mind. The more self-aware you are, the better the learning porcess will be. And besides, by defining your own learning goals, you are also taking responsibility for your own learning process. Afterwards, you can always evaluate whether or not you were sucessful and if the learning goal was reached. 

If you want to develop in a certain direction, then it is important to set a goal. But how do you do that?

1. Dare to dream. Imagine you wake up tomorrow and everything you ever wanted has been achieved. Wat does that look like? What do you do that's different? How do you feel?
2. Your dream? If you pursue something because you feel you're supposed to, or becase others think you should, it's much harder to achieve. Your own dreams motivate you to persevere, even when things get tough. So, is it really your dream?
3. Make a plan. What is the most important goal, in order to realize you dream? What exactly do you want to have achieved, and when? What is the first step? Make it as explicit as possible, so you can always check to see if you're still on the right track along the way.
4. Write it down. Dreams and goals are beautiful, but still very easy to abandon. If you write them down, you're committing yourself and anchoring it in your memory. And this ensures you sub-consciously already begin to take steps toward your goal.
5. Share your goal. Telling others what your goal is, makes it easier for you to stick to it. And others can then also support you when things get tough. So, be courageous and tell those around you what it is you're going for!

Once you are logged in, you see an overview of your current learning goals and how many steps you have already taken to reach them. Each element within a learning journey is seen as a step you take towards achieving your learning goal. 

If you have already reached your goal before the end of the learning journey, you can mark it yourself in your personal dashboard, in the learning journey or in the goals overview. Hereafter, you can set a new goal and focus on that for the remainder of the learning journey.

You also receive a goal badge every time you successfully complete a learning journey or reach a personal learning goal. 

When you set your goal, you will also be asked to set a deadline, and plan your learning rhythm. By doing so, you lock-in time in your agenda, helping to keep you committed to your planning.

Your learning rhythm is made up of those moments that you work on your goals with New Heroes. With one click you can also insert this into your own agenda. A rather effective way of keeping you focused on achieving your goals.

Do you want to change your learning rhythm? Go to your personal dashboard and click on the icon for ‘Settings’. At the block on the right side of your screen, you can edit your learning rhythm.

Go to your personal dashboard. At 'Continue with', you will find your active learning journeys. Click on 'Show more'. In the dropdown-menu, you can select one of the options below:

• Active learning journeys: learning journeys you have started.
• Completed learning journeys: learning journeys you have finished.
• Favorite learning journeys: learning journeys you only marked as favorite (with a heart icon).
• Archived learning journeys: learning journeys you have previously archived. You can reactivate them again anytime. 

To go directly to your favorite learning journeys, go to 'Explore' on your personal dashboard. Click on 'Course wishlist'.

You can always change your e-mail address, in the profile page.

A motivator helps you to achieve your goals. You’ll meet him on your personal dashboard, where he offers you words of encouragement.

He also offers support by email. He'll keep you focused, challenges you every so often and energizes and inspires you.

Choose one of our four motivators:

• Winston, the rabbit
  Choose Winston if you want to speedily reach your goals and could do with a healthy dose of support and encouragement. If you'd rather receive too much than too little, Winston is the perfect choice for you: lots of support and coaching! 
  
  
• Monty, the bird
  You want to reach your goals and be inspired by other people's experiences. Monty likes to share its know-how and wisdom. Monty has your back every step of the way. Not too much, not too little, but personal and very 'Monty'!
  
  
  
• Biggles, the bear
  You don't like to be mainstream, you prefer to be unique and a bit different. You want to follow your own path, you like suprises and have an atypical take on things. Biggles will present you with innovative ideas, when you least expect it. 
  
  
• Luigi, the fox
  You have no worries. You'll definitely reach the goal you set for yourself. You have discipline and focus. Choose Luigi when you don't want to be bugged by messages from your motivator. 

A motivator monitors your learning process and keeps an eye on your deadlines. It has no access to any of your answers or comments that you post on our platform. 

A motivator will help you take the necessary steps towards personal growth and development. He'll keep you focused, help you identify opportunities and be your coach along the way.

Yes, you can switch motivators in the middle of a learning journey.

Go to your personal dashboard. You’ll find ‘My motivator’ in the block on the left side of your screen. Click on the pencil in the top right corner. Select a motivator and click on ‘Save’.

Go to your profile, select 'Update profile', scroll down and check: 'I don't want a motivator'.

You will not receive inspirational emails with a virtual pat on the back, words of encouragement or explanations. Our data shows that users who have checked this option, will start to feel less motivated not subsequently not stick to their goals.

Working with a supporter is something that is unique to New Heroes Academy. It is a person that you have chosen yourself, someone whom you trust and invite to guide you on your learning journey. Depending on the theme of your learning journey, you can choose your best friend, a family member or a colleague or supervisor - or all of them. Because we know that changing behavior can sometimes be very difficult all on your own. A supporter can also act as a mirror, showing you things about yourself that you do well and things that you need to work on.

At various times during a learning journey, you will be asked to share your answers or videos with a supporter. You can invite supporters when you've finished a given task. You can invite as many supporters as you like, and customize your invitation to each supporter. The supporter then receives an e-mail with the invitation to help you. Once you've invited a supporter, you can just continue with your learning journey. We will notify you when your supporter has sent you a reply.

You will be surprised to know what others can perceive of you. More often than not, other people notice things that you yourself are not even aware of. A supporter can help with your personal development by giving you more insight into yourself, by supporting you throughout your learning journey and by motivating you with their knowledge of your goals. Would you like to be supported and inspired by different people? Well then, invite more than one supporter.

No, a supporter does not need to have a subscription to New Heroes Academy.

Finding the best person to support you can be challenging. For your information: a supporter does not have to be a member of New Heroes. Here are a few suggestions: your partner, a friend, your father or mother, your brother or sister, your supervisor, an acquaintance, a colleague or a new contact, for example a LinkedIn contact. 

Also think about what your requirements are for a supporter: Do you want someone who knows you well? Do you want someone who is knowledgeable about a certain topic? Do you want someone who feels the same way as you do about a certain topic? Do you want someone who will encourage you? Do you want someone who can be objective?

And of course you can always invite more than one supporter. Unable to find a suitable supporter? Then consider a professional coach. New Heroes has them ready and waiting for you to support you. 

A supporter can only see the section for which you have invited them. He or she has no access to the rest of your learning journey. That means that all the other sections remain private. You will receive an email the moment that your supporter has provided his or her response to your specific question.

Don’t panic! Your supporter received a single invitation via e-mail to give feedback. It may be that he or she has not seen the email yet, or has simply forgotten. Feel free to ask if they have read the email.

New Heroes Academy automatically sends a friendly reminder to your supporter after seven days.

In the meantime, you can continue with your learning journey, even without a response from them.

You can always change the e-mail address. Go to your personal dashboard. Click on the icon for ‘Settings’ in the top right corner. Choose ‘Manage supporters’. Edit the supporter’s address or remove it. Go to the assignment in the learning journey and select the supporter. Submit your assignment.

What should I do now? Do I want to become a supporter? You'll find the answers to all your questions here.

To make your progress more visible for you, New Heroes Academy works with 'levels' and 'points'. We give Hero Points to reward your personal growth. The more you grow, the more points you get, and the more levels you reach.

You earn points with every section and learning journey you complete. You also earn points for the goals you reach and for activating a supporter. As you collect points, you get access to increasingly higher levels. And what those will bring you, you'll soon discover for yourself!

You've started with New Heroes Academy because you want to work on improving things about yourself. You want to develop and grow. You've set your sights on a certain goal, and you want to move closer to it. You want progress. And thanks to New Heroes, every step you take becomes more visible to you.

A notification is a message you receive during a learning journey as an additional reminder or extra motivation.

Did you find something fun or interesting during a learning journey? You can return to it whenever you want. Just select the learning element as a 'bookmark'.

You can find your bookmarks on your personal dashboard. Click on 'My bookmarks' in the block on the right side of your screen.

After completing our medium-length and long learning journeys you receive a certificate that you can download and print. But you can also share it on your LinkedIn profile, so that everyone will see that you've developed new skills.

You can always change your e-mail address. Go to your personal dashboard. Click on the icon for ‘Settings’ and choose ‘Edit’ in the block ‘Profile’.

The answers your give, the video's you make and the files you upload are only visible to you. Of course there is one exception: Did you invite a supporter? Then your supporter can only see the task(s) for which you have invited him or her.

No. Your manager cannot see which courses you are taking. Your manager is also not authorized to see your answers or videos. However, you can invite your manager to become your supporter. Your manager will then solely see the answers to the assignment for which you have invited him or her. 

You can find the General Terms and Conditions and Payment Terms and Conditions here.

Your periodic (monthly) subscription is activated as soon as you have made your first payment. 

You can terminate your account at any time. Log in to your account. Click on the icon for ‘Settings’ at the top right side of your screen. At ‘Profile’, click on ‘Edit’. At the bottom of this page, you will see the option to terminate your account.

Your subscription will be terminated at the end of the current month. You will find the end date at ‘Profile’.

You can terminate at any time, even in the first month. If you have joined on the 15th of September, your account runs through the 15th of October, and you can continue to use our platform until then, even if you terminated your account on the 21st of September.

Your information will be saved and you can access every task you ever did. This is how we enable life-long learning. Are you ready to pick up again? Then just activate your account once more.

You have to stop payment for your personal account yourself. You can do this per month.

Absolutely! Just message New Heroes Academy to link your accounts.

If you log in with your 'old' information, you will be asked if you would like to continue your account yourself. After that you can pick up where you left off.

You can use your voucher to extend your subscription. Log in to your account. On your personal dashboard, click on the icon for ‘Settings’ at the top right side of your screen. At ‘Profile’, click on ‘Edit’ to take out a new subscription. Select ‘pay with voucher’.

If you don’t have an account yet, go to ‘Plans’ in the main menu. Enter the voucher code here to redeem your voucher.

For the video tasks and the video response training you need the camera. This is why we need to access your webcam. The first time you arrive at such a task, you automatically and just once, are asked this question. So, it's important to grant permission.

Quite possibly, you need to grant permission. You can do this in your browser settings. Click here to see how to do that per browser.

You can upload the following types of files: jpg, jpeg, png, gif, pdf.

See here the minimum requirements for your Internet browser and type of device.

No, there is no New Heroes Academy app. What you can do, is add the webpage to your home screen on your phone/tablet. It will appear as an app icon on your home screen and opens just like any other application on your homescreen.

For iOs: 

1. Open www.newheroes.com in Safari on your iPhone or iPad
2. Click on the share-icon (little square with arrow pointing up)
3. Scroll down to see more options
4. Click on the option: add to home screen
5. Rename 
6. A new app icon will appear on your home screen, next to your other applications. 

For Android:

1. Open www.newheroes.com in Chrome
2. Select: add to home screen
3. Rename
4. A new app icon will appear on your home screen, next to your other applications.