Awesome, you have been asked to be a supporter! Here you can find answers to all the questions that you may have.
New Heroes is an online platform where people can work on their personal development. To this end we have a multitude of training courses aimed at developing communication, leadership and social skills.
A participant can invite someone to support them during tasks in the training course. The supporter can be someone from the participant’s own environment, whom he or she believes can help with their task. You have been asked by the participant to be his or her supporter.
Being asked to be a supporter is an honour. Whether you are family, a friend or a colleague. You can help the other person by giving feedback, participating in their task or by motivating them. What exactly is expected of you will be explained in the invitational email.
You need to know that the person who invited you is working on a skill that he or she wants to improve. So, be mindful of the following:
There is a reason why the participant invited you to be their supporter. They value your input.
However, do you still doubt if you are cut out to be someone’s supporter? Then answer the following questions:
If your answers to both these questions are ‘yes’, then you definitely have the capacities to be a supporter!
That depends on how much time you choose to spend on supporting. You can give feedback once-off, in only a few minutes or, if you prefer to be more involved, you can check in on the participant on a daily basis. Whatever suits you. (See also: Can I do more to help the person who I’m supporting?)
Tip: choose a quiet moment, when you can calmly focus on the supporter’s question. As soon as you click ‘send’, the participant will receive your feedback.
As a supporter you will become involved in one or more, of the training courses. Your role becomes even more influential when, every now and then, you ask the participant how his or her journey is going along. That can be done in person, but also via email or a short message. It is by staying involved that the participant feels supported. And that, in turn, motivates them to persevere.
Your feedback is safely stored within the training course of the person who invited you. He or she is the only one who can see your responses.
It can happen that you simply do not have the time or the energy to be a supporter. And although it is a pity, it isn’t a problem. However, it is a good idea to inform the person who invited you about your decision. That let’s the participant know that they shouldn’t be expecting any feedback from you and gives them the opportunity to ask someone else.
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