Online: Giving feedback

How to give valuable and constructive feedback

Giving feedback or sharing your opinion about (un)desired behavior from others can be incredibly challenging. It can be difficult to anticipate how the other person will react, and the fear of potential negative consequences may tempt you to avoid such confrontations. However, effective communication is essential for personal and professional growth. In this online course you will gain the tools and strategies to provide feedback in a constructive and impactful manner.

In this course Giving feedback, you will learn:

  • How to effectively discuss issues that concern you or express appreciation for others.
  • Active listening techniques to better understand and empathize with others.
  • The art of delivering constructive feedback on someone's behavior.
  • Strategies to navigate challenging situations and respond appropriately.
  • How to maintain objectivity and clarity in your communication.

This course is also part of the learning pathway Effective career conversations


  • Responding effectively in challenging situations.
  • Active listening techniques
  • Reading time: 2 hours, exclusive of practice and assignments
  • Study time: 12 hours (estimated)
  • Total duration: 2-6 weeks

New Heroes Academy, Unlimited learning for your organization

  • Customized solutions for your organization
  • Assistence with implementation and activation
  • Communication & Interaction
  • Teambuilding & Leadership skills
  • Personal effectiveness
  • Vitality & Resilience

Giving feedback is not always a comfortable task. You are not alone in feeling this way. Providing feedback can be daunting and even nerve-wracking, as you may worry about how the recipient will react and whether you might unintentionally hurt their feelings.

Mastering the art of giving feedback

In this online course you will learn techniques to confidently express your opinions by applying effective conversation strategies. You will gain insights into the importance of feedback and engage in step-by-step practice to enhance your ability to provide constructive feedback in various contexts, whether at work or in your personal life. Sharing your thoughts is crucial, as it provides an opportunity for both the recipient and yourself to learn and grow.


  • Conversation techniques
  • Observation skills
  • Giving constructive criticism
  • Being objective

Giving feedback

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