Log in

“What did you say? I wasn't listening!”… Listening carefully is perhaps the toughest part of good communication.

Attentive listening leads to great results and prevents misunderstanding. Do you too want to get the most out of listening? Then this learning journey is for you! You are going to practice paying attention, closely observing, and listening to body language.

Did you listen carefully? Then let's get to work!

Online: Attentive listening

I want to improve my listening skills.

Being a good listener isn't only about hearing what the other person says, but also how he or she reacts. Do you give other people the chance to express themselves? Do you stimulate the other person by applying the LSQ principle (Listening, Summarizing, Questioning further)? Active listening means encouraging the other person, making eye contact, and understanding your conversation partner's gestures and body language. In this learning journey, you'll discover how you can listen on different levels and how you yourself can adopt an active listening attitude. The listening skills that you'll practice here can be applied to all areas of your life.

  • Theme: Social skills
  • Duration: 2 hours
  • Spread out over 2-6 weeks
  • Avoid misunderstandings and miscommunication

Unlimited courses for €16,99 a month!

  • Start this course now or pick any other one you like
  • We offer monthly subscriptions
  • Learn wherever and whenever you want
  • Receive a badge, a certificate or diploma upon completion

Already have a New Heroes Academy account? Sign in here

Do you have trouble keeping quiet when someone else is talking? Listening is not so difficult. The hard part is holding your tongue. Oftentimes we aren't really listening, we're just waiting for our turn to speak. But by listening attentively, you can gather valuable information and avoid misunderstandings. Active listening, it sounds so easy. Yet many conversations seem more like battles for speaking time rather than opportunities to really listen. Is this something you would like to change? Then follow this listening skills course. You'll improve your own active listening skills and gain a better understanding of body language.

When you listen well, you acknowledge the other person and his or her reality. In doing so, you show that you are prepared to go along with them in making changes and are willing to be involved. Listening seems so simple, but it is perhaps the most difficult part of good communication.


You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.

Recommendations for courses that are in line with your interests


All kinds of factors play a role when people communicate. Do we know each other? What do we think of each other? What do I want from you and vice versa? And is the other person interested? You can learn how to communicate clearly and understandably. This exciting learning journey will help you.

Continue reading
Emotional intelligence

Emotional intelligence

Your emotional intelligence (EQ) appears to be twice as important as your IQ. It's about what you do with your knowledge and how you arrive at solutions and ideas working together with others! You will learn about that and more in this learning journey.

Continue reading
Breaking bad news

Breaking bad news

Breaking shocking news is never easy. The way you deliver the message can really make a difference. You'll focus on how to do just that in this course.

This is a new course name.
Former course name: Communicate in a crisis.

Continue reading


To give you the best possible experience, this site uses cookies. By clicking 'Allow all cookies', you agree to the placement and use of cookies on your device. For more information, please read our privacy and cookie policy.

Do you have a question?