I want to improve my listening skills.
Being a good listener isn't only about hearing what the other person says, but also how he or she reacts. Do you give other people the chance to express themselves? Do you stimulate the other person by applying the LSQ principle (Listening, Summarizing, Questioning further)? Active listening means encouraging the other person, making eye contact, and understanding your conversation partner's gestures and body language. In this learning journey, you'll discover how you can listen on different levels and how you yourself can adopt an active listening attitude. The listening skills that you'll practice here can be applied to all areas of your life.
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Do you have trouble keeping quiet when someone else is talking? Listening is not so difficult. The hard part is holding your tongue. Oftentimes we aren't really listening, we're just waiting for our turn to speak. But by listening attentively, you can gather valuable information and avoid misunderstandings. Active listening, it sounds so easy. Yet many conversations seem more like battles for speaking time rather than opportunities to really listen. Is this something you would like to change? Then follow this listening skills course. You'll improve your own active listening skills and gain a better understanding of body language.
When you listen well, you acknowledge the other person and his or her reality. In doing so, you show that you are prepared to go along with them in making changes and are willing to be involved. Listening seems so simple, but it is perhaps the most difficult part of good communication.
You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.
Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.
Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.
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This is a new course name.
Former course name: Communicate in a crisis.