New Learning Pathway

Online: Learning pathway Effective career conversations

Key ingredients for effective performance, development and career conversations.

From mandatory annual affair to a meaningful contribution
Many organizations and companies, like insurance companies and commercial banks, are transitioning to a new way of conducting their performance reviews. They move away from annual affairs, with endless forms and dossiers, and increase their focus on the contents of the conversation, turning it into consistent and frequent talks you even look forward to. Managers are encouraging their team members to take control of their own career path.

New skills
A new way of holding a meaningful conversation requires new skills. Not just skills you need for special occasions, but for everyday practice as well, like giving and receiving feedback and truly listening to your conversational partner. It doesn't even matter if you're the directing manager or an employee. 

A good conversational partner
A meaningful conversation requires conversational partners with communicative skills. Whether you're the manager or a team member: both roles are equally important. In this learning pathway you'll develop your communicative skills to hold productive, efficient and constructive performance and career conversations

Includes the learning journeys Giving feedback, Attentive listening and Receiving feedback.

  • 1 learning pathway = 3 online courses
  • Key ingredients for effective career conversations
  • Reading time: 6-12 hours, exclusive of practice and assignments
  • Study time: 36-60 hours (estimated)
  • Total duration: 4-9 months

New Heroes Academy, Unlimited learning for your organization

  • Customized solutions for your organization
  • Assistence with implementation and activation
  • Communication & Interaction
  • Teambuilding & Leadership skills
  • Personal effectiveness
  • Vitality & Resilience
Includes the learning journeys

Attentive listening

Almost everyone believes they are good listeners, but is that really the case? In this online course, you will practice giving your full attention to others, sharpen your observation skills, and "listen" to the body language of others.

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Giving feedback

Giving feedback can be challenging. In this training, you will learn how to effectively and appropriately express your opinion about desired or undesired behavior. You will acquire skills to improve relationships and support others in their personal growth.

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Receiving feedback

Feedback is a gift. Because good feedback can lead to mutual respect, effective collaboration, clarity, improved performance, and reduced stress. In this course, you will learn how to handle feedback in a constructive manner.

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For employees and managers

This learning pathway is suitable for managers as well as for employees. When it comes to learning how to hold an effective one-on-one career conversation, it doesn't matter what your position within the company is.

Holding an effective conversation at, and about work is the key ingredient to a succesful collaboration. After you've finished this learning pathway, you'll have to skills and the tools to have that meaningful and productive performance or career conversation.

Upon completion of this learing pathway you will be able to

  • Give constructive feedback
  • Share your opinion about (un)desirable behavior
  • Deal with (negative) feedback
  • Prevent miscommunication and misinterpretation
This is how it works
  • Improve and master a unique skill set
  • Three practical courses that complement each other
  • You decide what, when and where
  • Personal dashboard to monitor your progress
  • Completed learning pathway = diploma

Watch our video demo and take a tour of the platform.

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