Online: Learning pathway Customer Happiness

For professionals who want to achieve more.

You love making people happy. You know it’s not just that the customer is always right, but that happy customers are what make organizations thrive. But you know you can always learn, grown and give better service. The New Heroes Customer Happiness Learning Pathway will teach you everything you need to know to transform any customer experience into magic!

The Customer Happiness Learning Pathway consists of three courses: Customer Focus, Ready, Set, Pitch! and Communication.

1 learning pathway = 3 online courses
Duration: 6-12 hours
Spread out over 4-9 months
Give your customers the best service

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Unlimited courses for €16,99 a month!

Start this course now or pick any other one you like
We offer monthly subscriptions
Learn wherever and whenever you want
Receive a badge, a certificate or diploma upon completion

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Journeys in this pathway

Communicating

All kinds of factors play a role when people communicate. Do we know each other? What do we think of each other? What do I want from you and vice versa? And is the other person interested? You can learn how to communicate clearly and understandably. This exciting learning journey will help you.

Consultative selling

This online sales course focuses on consultative selling. Want to introduce a specific product to market? Or do you work for an organization and want to 'sell' your idea internally? If so, this learning journey is just what you need.

Customer focus

We all feel the need to be helpful, when we work with with customers, guests, clients, visitors or consumers.

This online course is definitely for you when you want to lift your customer focus to the next level. You'll work on the basics of customer contact and customer-focused behavior. It's all about helping the customer in the best way possible.

Includes, among others, the topic of difficult customers.

For whom?
What and how?

For anyone looking to further their career as customer happiness specialist

Clear communication and the best commercial advice will improve your customer satisfaction.

If you want to further your career and take these skills to a higher level, start the Learning Pathway Customer Happiness today!

After this program, you will:

Offer your customers an unforgettable experience
Communicate with them in a clear and friendly way
Give your customers effective business advice

From pathway to promotion

You’ll be awarded a certificate after each course. When you’ve completed all three courses, just send a copy of the certificates to New Heroes and you’ll be awarded an official New Heroes Learning Pathway diploma.

But wait...there's more!

Enjoy unlimited access to our more than 150 online courses
Wherever and whenever you want, at your own pace
Official New Heroes Learning Pathway diploma upon completion

This is how it works

Improve and master a unique skill set
Three practical courses that complement each other
You decide what, when and where
Personal dashboard to monitor your progress
Completed learning pathway = diploma

Watch our video demo and take a tour of the platform.

Online: Learning pathway Customer Happiness

Unlimited courses for €16,99 a month!

Communicating

Consultative selling

Customer focus

For anyone looking to further their career as customer happiness specialist

After this program, you will:

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