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Online: Learning pathway Customer Happiness

For professionals who want to achieve more.

You love making people happy. You know it’s not just that the customer is always right, but that happy customers are what make organizations thrive. But you know you can always learn, grown and give better service. The New Heroes Customer Happiness Learning Pathway will teach you everything you need to know to transform any customer experience into magic! 

The Customer Happiness Learning Pathway consists of three courses: Customer FocusReady, Set, Pitch! and Communication

  • 1 learning pathway = 3 online courses
  • Duration: 6-12 hours
  • Spread out over 4-9 months
  • Give your customers the best service

Unlimited courses for €16,99 a month!

  • Start this course now or pick any other one you like
  • We offer monthly subscriptions
  • Learn wherever and whenever you want
  • Receive a badge, a certificate or diploma upon completion

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Journeys in this pathway


All kinds of factors play a role when people communicate. Do we know each other? What do we think of each other? What do I want from you and vice versa? And is the other person interested? You can learn how to communicate clearly and understandably. This exciting learning journey will help you.

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Consultative selling

Consultative selling

This online sales course focuses on consultative selling. Want to introduce a specific product to market? Or do you work for an organization and want to 'sell' your idea internally? If so, this learning journey is just what you need.

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Customer focus

Customer focus

We all feel the need to be helpful, when we work with with customers, guests, clients, visitors or consumers.

This online course is definitely for you when you want to lift your customer focus to the next level. You'll work on the basics of customer contact and customer-focused behavior. It's all about helping the customer in the best way possible.

Includes, among others, the topic of difficult customers.

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For anyone looking to further their career as customer happiness specialist

Clear communication and the best commercial advice will improve your customer satisfaction.

If you want to further your career and take these skills to a higher level, start the Learning Pathway Customer Happiness today! 

After this program, you will:

  • Offer your customers an unforgettable experience 
  • Communicate with them in a clear and friendly way  
  • Give your customers effective business advice
This is how it works
  • Improve and master a unique skill set
  • Three practical courses that complement each other
  • You decide what, when and where
  • Personal dashboard to monitor your progress
  • Completed learning pathway = diploma

Watch our video demo and take a tour of the platform.


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