You are in a conversation and think that you've understood everything....only to find out later that you didn't get it at all! Sounds like a perfect case of miscommunication!

If this sounds familiar, then this learning journet is for you! You're going to practice listening, but also paying attention, to what someone is saying nonverbally. Because the words are only a small part of the message. You'll also pratice summarizing what the other person has said to ensure that you've understood them correctly. And of course you're going to get plenty of practice doing this.

Did you understand everything I said?
Then let's get started!

Online course: Understanding others

I want to understand what other people mean.

In reality, our words are only part of our message. More than 70% of our communication is "told" nonverbally in our gestures, posture, behavior, and tone. Understanding body language is therefore very important for understanding others and preventing miscommunication. Understanding people is about good listening skills, being able to read body language, and the art of summarizing. And these skills are exactly what you are going to work on in this learning journey. This way you can avoid miscommunication and get more out of your conversations.

  • Learn skills for understanding people better
  • Combine verbal and nonverbal communication
  • Practical exercises for getting started
  • Certificate upon completion

Unlimited courses for €9.95 a month!

  • Start this course now or pick another one you like
  • Subscriptions can be cancelled each month
  • Learn wherever and whenever you want

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Listening, summarizing, and questioning further

A message is not only made up of what a person says. Voice and body language often tell you much more. By paying attention to these things, you will automatically understand the other person better. This course is intended for people who:

• want to learn to better understand other people's body language
• want to learn to summarize so that they can make sure they've correctly understood the other person
want to gain skills for understanding others

This training is full of exercises and tasks that will help you in conversations not only with others, but also with yourself. You'll challenge yourself to truly change your behavior. You'll learn to influence and guide yourself. Your communication will improve. Rest assured, by focusing on yourself, you'll gain plenty of skills for better understanding people.

  • 2 to 6 weeks' completion time
  • 30 minutes of self study
  • 6 chapters

Sound exciting?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.

What is New Heroes?

We are New Heroes. We support lifelong learning. You can make unlimited use of our online courses, for a low, fixed monthly fee.

We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" training courses, but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.

Become a New Hero. Join the club.





New Heroes is a partner of Schouten & Nelissen

Sound interesting?

We have many other learning journeys in store for you, in line with your interests:

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Online course: Communicating

All kinds of factors play a role when people communicate. Do we know each other? What do we think of each other? What do I want from you and vice versa? And is the other person interested? You can learn how to communicate clearly and understandably. This exciting learning journey will help you.

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Unlimited courses for €9.95 a month!

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