Have you ever had to tell someone that there's just been a terrible accident or that someone is seriously ill? These thing will never take lightly.

Delivering bad news is never easy, "the perfect conversation" just doesn't exist.

In this learning jouney, you'll learn what steps to take, to manage delivering bad news in the best possible way. You'll also learn how to keep your emotions under control. That's what you'll be working on now.

You can do this!

Online course: Communicate in a crisis

I want to be able to tell someone the worst possible news.

At some time or another, everyone is confronted with death, a illness, or an an accident. You may find yourself in a situation where you've to tell that someone is seriously ill, a loved one has had a serious accident, or even worse, that someone has passed away. It's definitely not easy, so how do you deal with these kinds of sad news messages? How do you deal with your emotions and those of others? Everyone has emotions, whether you're used to showing them or not. Do you want to be better prepared to deliver these types of sad news messages? It's possible. Just follow this learning journey.

  • Help others and yourself
  • Attention for aftercare
  • Learn from the experiences of others
  • Certificate upon completion

Unlimited courses for €9.95 a month!

  • Start this course now or pick another one you like
  • Subscriptions can be cancelled each month
  • Learn wherever and whenever you want

Already have a New Heroes account? Sign in here

Delivering a sad news message

Have you ever had to tell someone that there's been a serious accident, that someone is gravely ill – or even worse – that someone has passed away? How did you handle it? This course is about delivering these types of difficult or sad news messages. News that you'd rather not have to deliver at all. Serious stuff. Delivering the worst possible news is always difficult and there's no such thing as "the perfect conversation." By following this course, you can at least make it easier for yourself. From the tools we provide, you'll choose what you need in your situation and your surroundings. That can vary from situation to situation

  • 2 to 6 weeks completion time
  • 90 minutes of self study
  • 9 chapters

Sound exciting?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Mieke van Bussel is the master behind this learning journey. Mieke is an experienced master in the area of communication and team coaching. She helps people to understand, and talk with, each other. Even when dealing with the most difficult of messages.

What is New Heroes?

We are New Heroes. We support lifelong learning. You can make unlimited use of our online courses, for a low, fixed monthly fee.

We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" training courses, but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.

Become a New Hero. Join the club.

 

 

 

 

New Heroes is a partner of Schouten & Nelissen

Sound interesting?

We have many other learning journeys in store for you, in line with your interests:

Online course: Breaking bad news

Online course: Breaking bad news

Breaking bad news. It's never pleasant, but after this learning journey it should be a little bit less difficult. In this learning journey, you'll work through five steps that will make delivering bad news a little bit easier.

Continue reading
Online course: Putting things into perspective

Online course: Putting things into perspective

Do you suffer from feelings of guilt? Are you scared of making mistakes? Do you regularly suffer from stress? This learning journey is all about learning to cope with your irrational thoughts.

Continue reading
Unlimited courses for €9.95 a month!

Pick up learning when it suits you, anytime, anywhere

Newsletter

Sign up and be the first to receive interesting facts and tips about personal development, book suggestions and inspiring blogs.

Help us improve

Cookies

Welcome! 

It’s great that you’re here. But before we get started …
This website makes use of cookies. To access our website we will need your permission to enable these cookies. For more information on the purpose of cookies, please read our privacy and cookies policy. By clicking ‘Yes, I accept cookies’, you agree with enabling and using cookies on the New Heroes website.

!

Not valid!