Have you ever had to tell someone that there's just been a terrible accident or that someone is seriously ill? These thing will never take lightly.

Delivering bad news is never easy, "the perfect conversation" just doesn't exist.

In this learning jouney, you'll learn what steps to take, to manage delivering bad news in the best possible way. You'll also learn how to keep your emotions under control. That's what you'll be working on now.

You can do this!

Top rated

Online: Communicate in a crisis

I want to be able to tell someone the worst possible news.

At some time or another, everyone is confronted with death, a illness, or an an accident. You may find yourself in a situation where you've to tell that someone is seriously ill, a loved one has had a serious accident, or even worse, that someone has passed away. It's definitely not easy, so how do you deal with these kinds of sad news messages? How do you deal with your emotions and those of others? Everyone has emotions, whether you're used to showing them or not. Do you want to be better prepared to deliver these types of sad news messages? It's possible. Just follow this learning journey.

  • Theme: Communication and interacton
  • Duration: 2 hours
  • Spread out over 2-6 weeks
  • Be the bearer of bad news in the best possible way

Unlimited courses for €13,99 a month!

  • Start this course now or pick any other one you like
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  • Learn wherever and whenever you want
  • Receive a badge, a certificate or diploma upon completion

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Delivering a sad news message

Have you ever had to tell someone that there's been a serious accident, that someone is gravely ill – or even worse – that someone has passed away? How did you handle it? This course is about delivering these types of difficult or sad news messages. News that you'd rather not have to deliver at all. Serious stuff. Delivering the worst possible news is always difficult and there's no such thing as "the perfect conversation." By following this course, you can at least make it easier for yourself. From the tools we provide, you'll choose what you need in your situation and your surroundings. That can vary from situation to situation

A sneak preview

Check out the sneak preview below. Explore a few chapters and you'll see that our journeys are engaging and activating: online learning can definitely be fun and exciting!

Sounds exciting?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Mieke van Bussel is the master behind this learning journey. Mieke is an experienced master in the area of communication and team coaching. She helps people to understand, and talk with, each other. Even when dealing with the most difficult of messages.

What is New Heroes?

We are New Heroes. We support lifelong learning. You can make unlimited use of our online courses, for a low, fixed monthly fee.

We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" training courses, but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.

Become a New Hero. Join the club.





New Heroes is a partner of Schouten & Nelissen

Sound interesting?

We have many other learning journeys in store for you, in line with your interests:

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Breaking bad news

Breaking bad news. It's never pleasant, but after this learning journey it should be a little bit less difficult. In this learning journey, you'll work through five steps that will make delivering bad news a little bit easier.

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Putting things into perspective

Do you suffer from feelings of guilt? Are you scared of making mistakes? Do you regularly suffer from stress? This learning journey is all about learning to cope with your irrational thoughts.

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