Online: Small talk

From awkward silences to flowing conversation

There you are, all by yourself. A long day ahead at that conference or meeting where you don't know anyone. Suddenly, social anxiety kicks in. Who can you talk to? And even more challenging, what will you talk about? You feel so uncomfortable that you'd rather leave as soon as possible.

You may think you're the only one, but in reality, nine out of ten people have the same questions. In this course, you will work on your communication skills, and after completion, "small talk" will no longer be unfamiliar territory for you.

  • Making small talk: how and with whom
  • How to initiate an exchange of pleasantries
  • Tips to master the art of small talk
  • Theme: Communication and interacton
  • How to avoid getting tongue-tied
  • Reading time: 2 hours, exclusive of practice and assignments
  • Study time: 12 hours (estimated)
  • Total duration: 2-6 weeks

New Heroes Academy, Unlimited learning for your organization

  • Customized solutions for your organization
  • Assistence with implementation and activation
  • Communication & Interaction
  • Teambuilding & Leadership skills
  • Personal effectiveness
  • Vitality & Resilience

Would you like to walk into a networking event and start a conversation with a stranger, without any of those awkward silences? Or maybe you'd just like to start a friendly conversation with the person waiting at the bus stop or in line at the grocery store? It's possible you already do this on a daily basis, but for most of us it's not that simple. Applying these communication skills in the real world can be quite intimidating. Just thinking of your first sentence can already cause a lot of stress. To make it less difficult, it is helpful to approach these situations step by step. In this training, full of small talk tips, we help you with it. 

After completing this course, you may sometimes still feel a bit awkward around strangers. After all, you're only human. But with enough practice, you'll notice that it'll get easier to find the right thing to say. You'll see that practice really does help. And remember this: you've probably gotten to know most of your friends through small talk first! Upon completion of this course, you'll have learned how to overcome social anxiety and how to engage in the art of small talk. You'll also feel more comfortable communicating with others. That speaks for itself.


You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

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