Miscommunication... we've all been there! Do you feel like you often have trouble with miscommunication because you aren't able to interpret what the other person is saying? Or do you just want to communicate more clearly yourself?

In this learning journey, you'll focus on the noise that arises in communication. You'll learn to observe more, interpret less, and to use clear language. Did I communicate that clearly enough? 

What are you waiting for?

Online course: Preventing misunderstanding

I want to get better at observing, interpreting, and drawing conclusions.

You don't hear something right in a conversation, the other person draws the wrong conclusion. A lack of clarity leads to misunderstanding. Most of the time misunderstanding has to do with noise in the communication. This noise can stem from inside you or it can come from outside factors. In this learning journey, you will focus on the noise that occurs inside of you. How do you observe the other person? And how clear are you really? We will help you observe better, misinterpret less, and make sure that you use clear language. Learn to ask good questions in a conversation and prevent miscommunication.

  • Keep the focus on the other person
  • Stop drawing the wrong conclusions
  • Learn to observe without judgement
  • Certificate upon completion

Unlimited courses for €9.95 a month!

  • Start this course now or pick another one you like
  • Subscriptions can be cancelled each month
  • Learn wherever and whenever you want

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Communication: Misunderstandings and false assumptions?

We all have our own view of reality. This view is formed by our opinions, emotions, beliefs, experiences, and ideas. We often falsely interpret things without realizing it, which produces noise within ourselves. Your interpretation of a situation, which can be quite difficult to suppress, is oftentimes the root of miscommunication.

Better observation is extremely valuable when it comes to improving your communication. Through good observation and listening, you'll hold the other person's attention instead of interpreting things for yourself. This helps to prevent misunderstanding. This training is for people who:

• want to observe others better, so that they understand them better
• want to communicate more clearly, so that they'll be better understood

  • 2 to 6 weeks completion time
  • 90 minutes of self study
  • 7 chapters

Sound exciting?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.

What is New Heroes?

We are New Heroes. We support lifelong learning. You can make unlimited use of our online courses, for a low, fixed monthly fee.

We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" training courses, but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.

Become a New Hero. Join the club.





New Heroes is a partner of Schouten & Nelissen

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