How to deliver negative news
Delivering bad news is something that everyone has to face at some point. You may have to lay off employees, a promotion has to be denied, your six-year-old daughter's dog got hit by a car, you have to inform your parents that you're no longer pursuing a law degree, or you have a challenging medical condition.
Do you dread having to have that difficult conversation? Or do you blurt it out without any preparation? Many people put off having a tough conversation for as long as possible and struggle to find the right words when the time finally comes. Can you relate to that? This course will make it easier for you to have such a conversation.
A statement like "We're going to eat an hour later" can be very upsetting to some people. Can you imagine what a sentence like "I'm leaving you" would do? No one enjoys delivering bad news. A bad news conversation comes in many shapes and sizes, in both work and private situations. In this training you will learn how to deliver bad news in a less upsetting way. Bad news is still bad news. It's never going to be pleasant to tell someone bad news. After following this course it'll just be a bit easier. Drawing on the right mix of technique, tactics and empathy, this learning journey is for anyone who has to break bad news.
You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.
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