Online: Bad news messages

How to deliver negative news

Delivering bad news is something that everyone has to face at some point. You may have to lay off employees, a promotion has to be denied, your six-year-old daughter's dog got hit by a car, you have to inform your parents that you're no longer pursuing a law degree, or you have a challenging medical condition.

Do you dread having to have that difficult conversation? Or do you blurt it out without any preparation? Many people put off having a tough conversation for as long as possible and struggle to find the right words when the time finally comes. Can you relate to that? This course will make it easier for you to have such a conversation.

  • Theme: Communication and interacton
  • The right mix of technique, tactics, and empathy
  • Reading time: 2 hours, exclusive of practice and assignments
  • Study time: 12 hours (estimated)
  • Total duration: 2-6 weeks

New Heroes Academy, Unlimited learning for your organization

  • Customized solutions for your organization
  • Assistence with implementation and activation
  • Communication & Interaction
  • Teambuilding & Leadership skills
  • Personal effectiveness
  • Vitality & Resilience

A statement like "We're going to eat an hour later" can be very upsetting to some people. Can you imagine what a sentence like "I'm leaving you" would do? No one enjoys delivering bad news. A bad news conversation comes in many shapes and sizes, in both work and private situations. In this training you will learn how to deliver bad news in a less upsetting way. Bad news is still bad news. It's never going to be pleasant to tell someone bad news. After following this course it'll just be a bit easier. Drawing on the right mix of technique, tactics and empathy, this learning journey is for anyone who has to break bad news.


You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Recommendations for courses that are in line with your interests

Courageous conversations with my coworkers

Do you ever get annoyed by a colleague's attitude? Speaking your mind with the right impact can help improve an irritating situation. In this course, you will discover how to effectively handle your colleague(s).

Continue reading
integrated coach coaching combipakket

Giving feedback

Giving feedback can be challenging. In this training, you will learn how to effectively and appropriately express your opinion about desired or undesired behavior. You will acquire skills to improve relationships and support others in their personal growth.

Continue reading

Breaking bad news

Breaking bad news is never easy. The way in which you deliver the message when something has happened can really make a difference. In this course you'll learn how to communicate in a crisis.

Continue reading


To give you the best possible experience, this site uses cookies. By clicking 'Allow all cookies', you agree to the placement and use of cookies on your device. For more information, please read our privacy and cookie policy.

Do you have a question?