Online: Managing aggressive behavior
Effectively manage verbal, physical or online aggression
People swearing, threatening, belittling, spitting, or being physically violent happens more often than we want to think. Almost everyone has faced some type of aggression in their personal lives, whether it be on the street, at work, or on public transportation.
This online course is here to give you the knowledge and skills you need to effectively deal with aggressive behavior, prevent potentially violent situations, and take care of yourself and others after an incident. With easy-to-follow lessons, video role-play activities, and practical exercises, you will get the experience and confidence you need to handle tough situations.
By the end of this course, you'll have a better understanding of the causes and effects of aggression, and practical methods to manage and calm confrontations.
- Theme: Vitality & Resilience
- Effectively manage aggressive behavior
- Reading time: 2 hours, exclusive of practice and assignments
- Study time: 12 hours (estimated)
- Total duration: 2-6 weeks
New Heroes Academy, Unlimited learning for your organization
- Customized solutions for your organization
- Assistence with implementation and activation
- Communication & Interaction
- Teambuilding & Leadership skills
- Personal effectiveness
- Vitality & Resilience
- Prevent aggressive situations from getting out of hand;
- State your limits;
- Speak up for yourself without being offensive.
This online course is designed for individuals seeking tips and tools to effectively manage aggressive behavior from others, both in physical forms such as hitting, kicking, pushing, or pulling, as well as verbal forms such as swearing, threatening, manipulating, or intimidating, whether online or offline.
Have you ever personally experienced aggressive behavior, or perhaps work in a profession where you may be more likely to be exposed to such behavior? Regardless, this online course provides you with the knowledge and skills you need in order to be prepared and confidently handle such situations.
We offer you the opportunity to practice and engage with various assignments, including video role-play activities, in a safe and supportive environment. These activities will challenge you to build experience and confidence, allowing you to effectively handle real-life situations.
A sneak preview
Here is a sneak preview of the chapters in this online course.
Managing aggressive behavior
You now have an impression of the learning journey. Let's get started.
Setting boundaries
Setting boundaries can be very challenging. No matter how demanding the other person may be, your 'no' truly means 'no!' In this course, you will explore the balance that feels comfortable for you and assertively communicate: this is where I draw the line!
Assertiveness
Afraid of hurting others with your honest opinion? There are ways to express who you are, what you think, and what you want without hurting others. In this online course, you will learn how to respectfully voice your opinion.
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Stress SOS
You'll never be completely stress-free, but you CAN learn ways of relieving stress. You're the only one who can put relaxation back into your life. Teach yourself some basic first aid for stress.
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