Lisa appreciates the fact that she can contribute to people's personal growth. Her job is very varied (developing, advising, innovating) and her opinion matters. And she can also put her creative side to work. She's glad to be part of a great team.
For Lisa, this means: trial and error.
Lisa would recommend the course 'Omgaan met agressief gedrag' ('Dealing with aggressive behavior', soon available in English) to everyone. The course teaches you how to be more confident in undesirable situations. For instance by setting limits with difficult people.
As Learning and Development Specialist, Lisa is responsible for the development and quality of all courses.