Online: Dealing with difficult people
Stop toxic people from draining your energy
Dealing with difficult people often leads to a loss in energy. You could say that difficult people are energy vacuums: they suck up everything you've got. Fortunately, there are many ways of handling difficult people, ranging from cutting off the relationship altogether to putting things into perspective. There is also the option of influencing the person to behave how you'd like them to. In this learning journey, you'll learn how to do this using the Leary's Rose communication model. This will make working together easier and maybe even fun. Make things a bit easier for yourself and learn how to do deal with difficult people.
- Theme: Communication and interacton
- Duration: 4 hours
- Spread out over 1-4 months
- Better understand emotions and response patterns
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This course on coping with difficult people is designed for those who have trouble with people who:
- take without giving anything in return
- say "yes" but mean "no"
- meddle in everything
- always come late
- always interrupt you
- always know better
Dealing with difficult people isn't only about the way you look at the other person. It's also about how you keep your own emotions under control and manage your thoughts the moment that the other person seems to be sucking all of your energy. Handling difficult people and managing conflict has to do with your reaction to the other person and the other person's reaction to you. Reacting and communicating appropriately will ensure that, after this training course, you'll know how to deal with difficult people.
A sneak preview
Check out the sneak preview below. Explore a few chapters and you'll see that our journeys are engaging and activating: online learning can definitely be fun and exciting!
Interested?
You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.
Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.
Fenno Moes is the master behind this course. He is an enthusiastic expert in managing and dealing with difficult people. He made a conscious decision not to become a manager...
Giving feedback
Giving feedback is difficult. In this learning journey you will do exercises that will help you give feedback about desired and undesired behavior in an effective and appropriate manner. You will learn to improve relationships and support others in their development.
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Receiving feedback
Feedback is a gift. Why? Because it allows for mutual respect, good collaboration, clarity, trust, better performance, and stress reduction. During this learning journey, you'll learn the art of accepting constructive criticism.
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Assertiveness
In what situations do you want to express your opinion? Stand up for your right to tell others who you are, what you think, and what you want. How to do that in a respectful manner? That will be your focus in this learning journey.
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