Log in

Do you have them in your life too - difficult people? Dealing with them can feel so exhausting and they drain all of your energy!
Luckily, there are many ways to deal with these types of people. The way you choose just depends on what makes you feel good. So we'll need to start with you and then we will focus on the other person. We'll take it step by step, until you learn how to get along with those troublemakers.
Now go get started!

Online: Dealing with difficult people

Stop toxic people from draining your energy

Dealing with difficult people often leads to a loss in energy. You could say that difficult people are energy vacuums: they suck up everything you've got. Fortunately, there are many ways of handling difficult people, ranging from cutting off the relationship altogether to putting things into perspective. There is also the option of influencing the person to behave how you'd like them to. In this learning journey, you'll learn how to do this using the Leary's Rose communication model. This will make working together easier and maybe even fun. Make things a bit easier for yourself and learn how to do deal with difficult people.

  • Theme: Communication and interacton
  • Duration: 4 hours
  • Spread out over 1-4 months
  • Better understand emotions and response patterns

Unlimited courses for €16,99 a month!

  • Start this course now or pick any other one you like
  • We offer monthly subscriptions
  • Learn wherever and whenever you want
  • Receive a badge, a certificate or diploma upon completion

Already have a New Heroes Academy account? Sign in here

This course on coping with difficult people is designed for those who have trouble with people who:

  • take without giving anything in return
  • say "yes" but mean "no"
  • meddle in everything
  • always come late
  • always interrupt you
  • always know better

Dealing with difficult people isn't only about the way you look at the other person. It's also about how you keep your own emotions under control and manage your thoughts the moment that the other person seems to be sucking all of your energy. Handling difficult people and managing conflict has to do with your reaction to the other person and the other person's reaction to you. Reacting and communicating appropriately will ensure that, after this training course, you'll know how to deal with difficult people.

A sneak preview

Check out the sneak preview below. Explore a few chapters and you'll see that our journeys are engaging and activating: online learning can definitely be fun and exciting!


You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Fenno Moes is the master behind this course. He is an enthusiastic expert in managing and dealing with difficult people. He made a conscious decision not to become a manager...

Recommendations for courses that are in line with your interests
Giving feedback

Giving feedback

Giving feedback is difficult. In this learning journey you will do exercises that will help you give feedback about desired and undesired behavior in an effective and appropriate manner. You will learn to improve relationships and support others in their development.

Continue reading
Receiving feedback

Receiving feedback

Feedback is a gift. Why? Because it allows for mutual respect, good collaboration, clarity, trust, better performance, and stress reduction. During this learning journey, you'll learn the art of accepting constructive criticism.

Continue reading


In what situations do you want to express your opinion? Stand up for your right to tell others who you are, what you think, and what you want. How to do that in a respectful manner? That will be your focus in this learning journey.

Continue reading


To give you the best possible experience, this site uses cookies. By clicking 'Allow all cookies', you agree to the placement and use of cookies on your device. For more information, please read our privacy and cookie policy.

Do you have a question?