Managing people isn't always easy. Do you recognize these kinds of employees: the complainer, the insecure guy, the person who always likes to cut corners? They can be quit tiring.

This learning journey taught me about the various types of employees that always irritated me. Now I know how I can manage them.

I wish I had learned these skills a lot sooner! You can do this too!

Difficult employees?

I want the antidote.

Managing and dealing with difficult people. What a combination. So what's the antidote to eliminate this nuisance? Clear communication with which you positively influence the employee and, of course, your own leadership style. Especially when dealing with difficult employees, it's important that your management style corresponds to what your employees need. This requires discipline and mastering the right conversational techniques. Communication and giving good feedback in a conversation are of crucial importance. It will enable you to manage the right way and change the behavior of the difficult employee.

  • Managing difficult people positively
  • Practice your communication and leadership skills
  • No more difficult coworkers for you
  • Certificate upon completion

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Dealing with difficult employees

Difficult employees come in all shapes and sizes. Do you ever feel uncomfortable being around them? And you're the one who has to manage them! Does this situation sound familiar? Then this online course will help you . Even if it seems unthinkable for you to do anything about it. You still have to deal with difficult employees. In this learning journey, you learn how to. After completing it, you won't find that difficult employee difficult any more. And you'll know how to manage positively and how to handle these situations.

After completing this dealing with difficult employees course, there will be no more difficult employees for you, just employees. With each employee needing something different from you as a manager. Of course, some employees may simply remain difficult. But you should know that you can always do something to deal with this difficult behavior. After all, that's part of managing people.

  • 3 to 4 weeks completion time
  • 90 minutes of self study
  • 9 chapters

Sound exciting?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.

What is New Heroes?

We are New Heroes. We support lifelong learning. You can make unlimited use of our online courses, for a low, fixed monthly fee.

We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" training courses, but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.

Become a New Hero. Join the club.

 

 

 

 

New Heroes is a partner of Schouten & Nelissen

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