I want the antidote.
Managing and dealing with difficult people. What a combination. So what's the antidote to eliminate this nuisance? Clear communication with which you positively influence the employee and, of course, your own leadership style. Especially when dealing with difficult employees, it's important that your management style corresponds to what your employees need. This requires discipline and mastering the right conversational techniques. Communication and giving good feedback in a conversation are of crucial importance. It will enable you to manage the right way and change the behavior of the difficult employee.
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Difficult employees come in all shapes and sizes. Do you ever feel uncomfortable being around them? And you're the one who has to manage them! Does this situation sound familiar? Then this online course will help you . Even if it seems unthinkable for you to do anything about it. You still have to deal with difficult employees. In this learning journey, you learn how to. After completing it, you won't find that difficult employee difficult any more. And you'll know how to manage positively and how to handle these situations.
After completing this dealing with difficult employees course, there will be no more difficult employees for you, just employees. With each employee needing something different from you as a manager. Of course, some employees may simply remain difficult. But you should know that you can always do something to deal with this difficult behavior. After all, that's part of managing people.
You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.
Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.
Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.
We are New Heroes. We support lifelong learning. You can make unlimited use of our online courses, for a low, fixed monthly fee.
We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" training courses, but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.
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New Heroes is a partner of Schouten & Nelissen
We have many other learning journeys in store for you, in line with your interests:
Leadership comes in all shapes and sizes. How does it work in your team? This short learning journey is all about team leader Douwe Bekking (Team Brunel) and his leadership style in terms of team building and team development.Continue reading
Giving feedback is difficult. In this learning journey you will do exercises that will help you give feedback about desired and undesired behavior in an effective and appropriate manner. You will learn to improve relationships and support others in their development.Continue reading
New team? Or do you just want to see if and how things can be improved in the group?This learning journey about team development and corporate team building will teach you how to build, maintain and improve teams. Please be aware that this course (team)work is required! You won't be able to do it alone.Continue reading
Start your first month now for just €1 and a little courage!