Breaking bad news

How do I do that?

Delivering bad news, sometimes you have to do it too. Your six-year-old daughter's dog got run over, you have to tell your parents that you aren't going back to school, or you have to let an employee go. Do you dread these types of conversations and keep putting them off? Or do you deliver bad news bluntly? Many people will put off a difficult conversation as long as possible and have trouble finding their words when the time comes. Sounds familiar? This learning journey will make communicating bad news easier.

  • The right mix of technique, tactics, and empathy
  • 2 to 6 weeks completion time
  • Noticeable results with only 15 minutes a week

Unlimited courses for €13,99 a month!

  • Start this course now or pick any other one you like
  • Subscriptions can be cancelled each month
  • Learn wherever and whenever you want
  • Receive a badge, a certificate or diploma upon completion

Already have a New Heroes account? Sign in here

Breaking bad news

A statement like "We're going to eat an hour later" can be very upsetting to some people. Can you imagine what a sentence like "I'm leaving you" would do? No one enjoys delivering bad news. A bad news conversation comes in many shapes and sizes, in both work and private situations. In this training you will learn how to deliver bad news in a less upsetting way. Bad news is still bad news. It's never going to be pleasant to tell someone bad news. After following this course it'll just be a bit easier. Drawing on the right mix of technique, tactics and empathy, this learning journey is for anyone who has to break bad news.

  • 2 to 6 weeks completion time
  • 12 hours of self-study
  • 7 chapters

Sounds exciting?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Lily Dorland is the master behind this training. Lily is an enthusiastic master and ambassador of open communication She likes to take people on a journey of discovery into the possibilities of their own thoughts, feelings, and behavior.

New Heroes: what is it?

We are New Heroes. We support lifelong learning. Here you can make unlimited use of our online courses, for a low, fixed monthly fee.

We understand you want to get from A to B. We're not here to hold your hand, but to encourage you. Not as a coach, but as a supporter. Not with "boring" courses but with exciting learning journeys. You're responsible for making sure you can get started with your new skills today.

Become a New Hero. Join the club.





New Heroes is a partner of Schouten & Nelissen

Sound interesting?

We also have various other learning journeys in store for you that fit your interests:

Courageous conversations with my coworkers

Courageous conversations with my coworkers

Most likely everyone has had to deal with difficult colleagues sometime. How can you communicate effectively with colleagues in order to improve an irritating situation? This is what you'll find out in this learning journey.

Continue reading
Giving feedback

Giving feedback

Giving feedback is difficult. In this learning journey you will do exercises that will help you give feedback about desired and undesired behavior in an effective and appropriate manner. You will learn to improve relationships and support others in their development.

Continue reading
Communicate in a crisis

Communicate in a crisis

Breaking shocking news is never easy. The way you deliver the message can really make a difference. You'll focus on how to do just that in this course.

Continue reading
Unlimited courses for €13,99 a month!

Pick up learning when it suits you, anytime, anywhere


To give you the best possible experience, this site uses cookies. By clicking 'Allow all cookies', you agree to the placement and use of cookies on your device. For more information, please read our privacy and cookie policy.

Do you have a question?